Current available positions
The Teachers Retirement System only accepts resumes for current position vacancies. Currently, we are accepting resumes for the positions listed below.
Under close supervision, the Customer Service Agent responds to incoming calls, emails, and member inquiries regarding TRS account information, plan provisions, membership eligibility, benefits processes, and online services. This position also assists members with web account registration and online navigation. Agents are expected to deliver exceptional service while meeting call-center performance standards.
Call Center
Atlanta, GA
Posted: 10/22/2026
Read More! Under limited supervision, the Outreach Event & Retirement Specialist provides assistance and education to TRS members regarding all TRS benefits. This position is responsible for coordinating and conducting a wide range of outreach activities, including virtual and in-person workshops, online registration and beneficiary designation events, and participation in various events throughout the State of Georgia. The specialist plays a key role in educating members, fostering engagement, and collaborating with internal divisions and external partners to ensure accessible and impactful outreach initiatives.
Communications
Atlanta, GA
Posted: 10/16/2026
Read More! The Outreach Retirement Counselor provides retirement education, benefits guidance, and personalized support to TRS members, employers, and stakeholder groups. This position delivers group presentations, conducts individualized counseling sessions, and participates in outreach events to help members understand TRS benefits, plan provisions, service credit rules, and retirement readiness milestones. The ideal candidate is an effective communicator who can translate complex benefit information into clear, accessible guidance.
Member Services
Atlanta, GA
Posted: 08/12/2026
Read More! Under general supervision of the operations manager, the Retirement Counselor performs a full range of responsibilities related to providing individualized retirement counseling to TRS members. Duties include conducting in person counseling sessions, preparing benefit estimates, calculating the cost of service purchases, reviewing account activity, and responding to member inquiries by phone, email, and written correspondence. The Retirement Counselor ensures all account reviews and benefit calculations are compliant with TRS laws, policies, and state/federal regulations. When required information is missing from a member’s file, the counselor notifies the member promptly to obtain documentation.
Member Services
Macon, GA
Posted: 08/12/2026
Read More! Under general supervision of the unit manager, the incumbent will review member accounts, process routine requests for benefits, and communicate with members and other authorized entities regarding member accounts, state/federal laws, rules, regulations, and policies of the Teachers Retirement System.