Current available positions
The Teachers Retirement System only accepts resumes for current position vacancies. Currently, we are accepting resumes for the positions listed below.
Under the general supervision of the Operations Manager, the Collections Analyst is responsible for collecting and reconciling overpaid benefits on retirement accounts and supporting the optimization of TRS GA’s collection portfolio. This role requires strong analytical abilities, professionalism, and independent decision-making while helping ensure the accuracy and sustainability of member benefits.
Retirement Services
Atlanta, GA
Posted: 02/20/2026
Read More! Under close supervision, the Customer Service Agent responds to incoming calls, emails, and member inquiries regarding TRS account information, plan provisions, membership eligibility, benefits processes, and online services. This position also assists members with web account registration and online navigation. Agents are expected to deliver exceptional service while meeting call center performance standards.
Contact Management
Atlanta, GA
Posted: 02/23/2026
Read More! Under general supervision, the Document Scanner/Indexer performs a variety of technical duties related to TRS mailroom and records management operations. This position is responsible for preparing, scanning, indexing, and organizing high volume documents with accuracy and consistency, supporting the agency’s commitment to efficient and secure records handling.
Contact Management
Atlanta, GA
Posted: 02/20/2026
Read More! Under general supervision of the Employer Services Manager, the Employer Services Specialist is responsible for processing monthly employer contribution files, auditing member accounts, resolving discrepancies, and providing guidance to employers on TRS-related policies and requirements. The ideal candidate is detail oriented, deadline driven, analytical, and committed to excellent customer service.
Employer Services
Atlanta, GA
Posted: 02/20/2026
Read More! The Outreach Program Manager leads and manages the organization’s statewide outreach efforts, ensuring alignment with strategic goals and strengthening relationships with members and key external partners. This role balances program leadership, staff management, analytics, and event representation. The Manager will oversee outreach operations while maintaining a strong strategic presence at select events and stakeholder engagements.
Communications
Atlanta, GA
Posted: 03/26/2026
Read More! The Outreach Retirement Counselor provides retirement education, benefits guidance, and personalized support to TRS members, employers, and stakeholder groups. This position delivers group presentations, conducts individualized counseling sessions, and participates in outreach events to help members understand TRS benefits, plan provisions, service credit rules, and retirement readiness milestones. The ideal candidate is an effective communicator who can translate complex benefit information into clear, accessible guidance.
Member Services
Atlanta, GA
Posted: 02/23/2026
Read More! Under general supervision of the operations manager, the Retirement Counselor performs a full range of responsibilities related to providing individualized retirement counseling to TRS members. Duties include conducting in person counseling sessions, preparing benefit estimates, calculating the cost of service purchases, reviewing account activity, and responding to member inquiries by phone, email, and written correspondence. The Retirement Counselor ensures all account reviews and benefit calculations are compliant with TRS laws, policies, and state/federal regulations. When required information is missing from a member’s file, the counselor notifies the member promptly to obtain documentation.
Member Services
Macon, GA
Posted: 02/23/2026
Read More! Under general supervision of the operations manager, the Retirement Counselor performs a full range of responsibilities related to providing individualized retirement counseling to TRS members. Duties include conducting in person counseling sessions, preparing benefit estimates, calculating the cost of service purchases, reviewing account activity, and responding to member inquiries by phone, email, and written correspondence. The Retirement Counselor ensures all account reviews and benefit calculations are compliant with TRS laws, policies, and state/federal regulations. When required information is missing from a member’s file, the counselor notifies the member promptly to obtain documentation.
Member Services
Atlanta, GA
Posted: 02/23/2026
Read More! Under the general supervision of the Operations Manager, the Retirement Operations Coordinator performs administrative and analytical duties to support retirement services. This role ensures accurate benefit processing, compliance with state law, and outstanding customer service for members and employers.
Retirement Services
Atlanta, GA
Posted: 03/26/2026
Read More! Under general supervision of the unit manager, the Working After Retirement (WAR) Retirement Operations Specialist is responsible for reviewing member accounts, processing routine benefit requests, ensuring compliance with applicable laws and TRS policies, and communicating with members and other authorized parties regarding account details. This role requires strong analytical abilities, attention to detail, and a commitment to high quality, member focused service.